«[Character] skills are worth £88bn to the UK economy»

«Soft skills» need to be taken much more seriously as factors for business success, says a campaign by employers. These are skills such as communication, initiative, interacting with customers and team working.

The Development Economics research group says they are worth £88bn per year, particularly in businesses that rely on «face-to-face human interaction».

The economic impact is based on factors such as increased workplace productivity and looking at what would be lost with a lack of soft skills.

These negative factors include:

  • increased operating costs
  • losing business to competitors
  • problems meeting quality standards
  • delays in introducing new products or services

Read more here: http://www.bbc.com/news/education-30802474